FAQs
The most frequently asked questions users have about Mobiniti
Mobiniti System Status Page
What are Credits?
How do I add funds / change card on file?
How do I turn on Auto Recharge?
When I login it says my account is past-due?
What does Insufficient Funds mean?
How do you count the messages that I send?
How many messages do I have left this month?
How do I view and print billing invoices?
How to Convert SMS Credits to MMS Credits
What is a Balance
Will my future campaigns include new subscribers who join from now until it sends out?
What is Admin Review?
What is a Bounce?
Why are my campaigns not sending? Smart Punctuation Errors
Message Credits and Character Limitations for SMS and MMS
Factors That May Inhibit Campaign Delivery
Resending a campaign after funds were insufficient?
How to Resize an Image for MMS Campaigns Using FreeConvert
How to Create a Campaign