Skip to main content

How do I turn on Auto Recharge?

Auto-recharge allows a user to set an amount that once it falls below it will trigger an Add Funds to occur.

Support and Success at Mobiniti avatar
Written by Support and Success at Mobiniti
Updated over 2 weeks ago

Auto Recharge is a feature designed to prevent any downtime in your messaging activity on Mobiniti. When enabled, it automatically adds credits or funds to your account once your balance falls below a set threshold.

Why Auto Recharge Is Important

If your account runs out of credits or available balance:

  • Campaigns will not send

  • Scheduled messages will fail

  • One-to-one messages may be blocked

  • Automated workflows can pause

This can disrupt communication with your audience and impact engagement.


How to Set Up Auto Recharge

Step 1:

In the top right corner, click on Payment Settings under the Balance tab.

Step 2:

Scroll down to Auto Recharge settings and click on the circle next to Enable.

Step 3:

Next, you'll navigate further down to set the recharge amount thresholds.

Step 3. A:

In the Recharge Amount box, input how much you want to add during a recharge.

  • The minimum amount is $20.00

  • The maximum amount is $200.00

Step 3. B:

In the When Balance Falls Below box, input the amount at which you want the recharge to happen. If you select $10.00, when your balance goes below that amount, this setting will recharge your account with the card on file.

  • The minimum amount is $10.00.

  • The maximum amount is $1990.00

Step 4:

Hit Save Auto Recharge Settings, and you’re done.

Did this answer your question?