According to the Telephone Consumer Protection Act, the hours of operation for text message communication should occur between 8 AM and 9 PM. From an engagement perspective, it is unlikely that anyone will take action during ''off hours."

You should set clear expectations about how many texts people will receive. (such as 5 per month)

Ensure you have Express Written Opt-In Consent to text message all contacts. You can utilize the Mobiniti platform's double opt-in features to collect additional information such as first name and date of birth.
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Clean your opt-in list to include only recent subscribers. As a general rule

of thumb, you should be scrubbing anyone who hasn't engaged with you in over 6 months.
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Each text should include a way for people to say they don't want more texts by replying "STOP".

Avoid copying and pasting from other applications that could potentially cause "special" or "hidden characters.” We recommend typing in plain text or cleaning up your text by copying and pasting into Notepad for Microsoft, or Text Edit on a Mac.

Account

Approved

Balance

Cash

Check

Claim

Click here/click now

Credit

Deal

Deposit

Expires/Expired

Finance/Financial/Refinace

Funds

Gift

Loan

Money

Offer

Percent, %

Reward

Qualify/Qualified

Quote

Transfer

Visit

$

When you create a new campaign, please make a mental note to ensure you are selecting the appropriate Contacts or Groups!

If you try sending out your campaign without a Group added, you will automatically get triggered with an error.

Make sure to select a Group or Contact here:

If you try sending out your campaign without a group or contact added you will automatically get triggered with an error and your campaign will not get sent.

If your contact previously unsubscribed and would like to start receiving messages again, Your contact can type "Start", "Unstop", or "Resume", or text your "Keyword" to resubscribe.