All Collections
FAQs
Contacts + Groups
How do contacts re-join my list after accidentally opt-ing out?
How do contacts re-join my list after accidentally opt-ing out?

Contacts who have accidentally opted out, now have the ability to re-subscribe back to a user's group.

Support and Success at Mobiniti avatar
Written by Support and Success at Mobiniti
Updated over a week ago

When contacts accidentally opt-out of your list, they can now text back the following phrases: β€œStart” β€œUnstop” & "Resume" to automatically resubscribe and get back onto your list.

Alternatively, they can always text one of your keywords to rejoin as well.

Did this answer your question?