MMS has on average a 15% higher click-thru rate than regular SMS. It creates a visually rich experience for subscribers to engage and interact with. Below is the first FAQs, followed by a step by step instructions on how to send an MMS.

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MMS file size and formatting

Step by step instructions on how to send MMS


What is MMS?

MMS stands for Multimedia Messaging Service. It was built using the same technology as SMS to allow SMS users to send multimedia content. It’s most popularly used to send pictures, but can also be used to send audio and video files.

MMS Plan Requirements:

If you are on a monthly plan, you must have originally signed up for a split SMS/MMS plan in order to use your monthly credits towards your MMS use-age. Alternatively, you can add funds in the form of a cash balance on your account and each MMS sent will be subtracted from the overall cash balance. Any questions on pricing, please message us on our live chat.

MMS Image Sizes:

When creating an MMS image, one of the most important things to get right is the sizing. If the sizing of the image is incorrect, your image will be blurry on mobile devices.

Portrait Image:

  • Dimensions: 1080 px by 1920 px

  • File Size: Less than 500 KB

Square Image:

  • Dimensions: 1080 px by 1080 px

  • File Size: Less than 500 KB

Landscape Image:

  • Dimensions: 1920 px by 1080 px

  • File Size: Less than 500 KB

We allow the following file formats (<2MB):


How do I send MMS

Step 1:

Go to the Campaigns tab.

Step 2:

Click on the Create New Campaign button.

Step 3:

Select MMS as the message type.

Step 4:

Type up your message. MMS allows for a total of 1,500 characters to be utilized.

Step 5:

Click the Media button underneath the message box and select your file. The file must be less than 2MB (<1MB for GIFs) and a standard file type.

Choose your file.

If you're adding a file, select a Media or file source or drag one into the drop box.

Step 6:

Review your campaign, see if the marked parts have been used and noted. If everything is correct go ahead and send your campaign.

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