If you are interested in getting set up on a Toll-free number please click the button below and fill out the form:
What is a Toll-free number?
Toll-free numbers are 10 digit numbers (800 #'s) designed for high-volume, application-driven messaging that can send Standard SMS, Long SMS, and MMS. With High Throughput, Toll-Free numbers start from 25 Messages Per Second (MPS). We can provision higher messages per second depending on the use-case. The carriers are taking an aggressive approach with filtering to combat SPAM. You may see delivery issues depending on your use-case. We help prevent this from happening by setting up a branded short domain and can also submit an approval request to white list your messages to the carriers. Voice/Call Forwarding is available on Toll-free numbers.
Examples of applications best suited for toll-free numbers include: marketing communications, large one-to-many notification bursts, and high volumes of one-to-one transnational notifications, appointment reminders, conversations, notifications, or 2FA.
An example of a Toll-free Number is 855-443-2222
How long does it take to get a Toll-free number?
Toll-free numbers can be set up on the same day. We suggest not purchasing your own toll-free number via a 3rd party company and porting it to Mobiniti as it may cause excessive delays before you can utilize it.
What are the costs associated with a Toll-free number?
Toll-free numbers are $5 per month to lease. There are no setup or other number specific related fees.
There is an additional cost for certain carriers which you can see in the table below:
T-Mobile / MetroPCS
To identify carrier of contacts it also requires Mobiniti to perform carrier lookup once every 7 days on contacts being messaged which is $0.001 per contact messaged.
Any concerns about these rates, please contact us on our live chat.
What if I am on a standard SMS credit monthly plan?
Since you are on a monthly credit plan, any pass-through fees and lookup fees will by default try to pull from your monetary balance. In turn, this can cause messaging to be halted due to a negative balance accruing. We recommend making sure you have a $10 minimum balance and also setting up auto-recharge so your messaging is not impacted and halted due to a negative balance accruing. Anytime your balance falls below a certain threshold ($10.00 minimum) it will auto-recharge your credit card and add funds. To set up auto-recharge, check out our help guide here.
Alternatively, you can contact Mobiniti to adjust your monthly plan instead to be a monthly recurring monetary amount. The benefits of doing so include covering both your message usage as well as the pass-through fee and lookup fees which by default will try to pull from your monetary balance. It also easily allows you to try out MMS.
Request a Toll-free Number to be assigned to your account: