Verizon is implementing a surcharge per mobile terminated SMS message. The carrier fee is for SMS messages sent to Verizon numbers only, and is standard throughout the industry. That means all commercial toll-free traffic will be subject to the fee regardless of your provider. We’ll pass this fee through with no additional markup.
New Fee: Verizon Wireless
SMS MT effective September 1, 2020: $0.0025 USD
The carrier fee is for SMS messages sent to Verizon numbers only, and is standard throughout the industry.
Is there any other charges?
Yes, besides the pass-through fee for each carrier previously mentioned, there is an additional fee for Carrier lookup. The default fee is $0.001 per contact. In order to determine the carrier of contact(s) being messaged over the Mobiniti platform, Mobiniti has to run carrier lookup on each contact being sent a message to. In order to make sure the carrier of the contact(s) is up to date we have to run carrier lookup once every 7 days.
What is carrier lookup and how does it work?
We run carrier lookup on each contact being sent a message to once every 7 days. We are able to receive the line type (mobile, land line, voip, or unknown) and the carrier (ATT, Verizon, T-Mobile, Sprint, or smaller/unknown carriers). If you send a campaign or a message via API, if the contact(s) carrier lookup has not been ran in the last 7 days, than it will be. If it has been ran in the last 7 days, it will be skipped over.
Do I have to send messages to Verizon with carrier fees contacts?
No, Mobiniti can reject messages being sent to each carrier with a carrier fee over long code to save you the on their respected fee. Carrier lookup is still required in order to be able to do this. If you'd like to do this, please contact our support team via livechat, email email@example.com, or call us at 855-662-4648
What do I need to do?
You don’t need to take any action at all. There’s no change to your existing Mobiniti numbers or account.
If you have any other questions, you can chat to our support team via livechat, email firstname.lastname@example.org, or call us at 855-662-4648